Receptionist - State Farm Agent Team Member Osceola - IA

Receptionist - State Farm Agent Team Member

Full Time • Osceola - IA
Responsive recruiter
Benefits:
  • Simple IRA
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
ABOUT OUR AGENCY:
Our agency opened in 2024 and has quickly grown into a close-knit, hardworking team of three. I’ve been with State Farm for nine years — it’s the only company I’ve ever worked for — and I started as a team member before opening my own agency. That experience shaped how I lead today: with empathy, energy, and a focus on creating an environment where people truly enjoy coming to work.

As a mom of five (ages 19 to 4), family and work-life balance are huge priorities for me, and I make sure my team enjoys that same flexibility and support. We believe that when you take care of your people, they’ll take care of your customers.

Our office culture is fun, social, and full of positivity. We’re a tight-knit team that works hard, celebrates wins, and shares plenty of laughs along the way. Team members enjoy regular lunches, cash and trip incentives, bonus time off, and plenty of celebrations — we keep the team well-fed and well-motivated!

We’re looking for someone energetic, social, and driven — someone who loves being part of a team, works hard, and brings great energy to the office every day. If that sounds like you, you’ll fit right in here.

ROLE DESCRIPTION:
Ashley Taylor - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
 
RESPONSIBILITIES: 
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS: 
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.
Compensation: $43,000.00 per year




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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