Account Associate - State Farm Agent Team Member
Full Time • Shreveport, LA
Responsive recruiter
Replies within 24 hours
Benefits:
- License reimbursement
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I opened my agency in 2025 after spending eight years in the insurance and financial services industry, which gave me a strong foundation for understanding clients’ needs and helping them protect what matters most. I’m a proud LSU graduate, a devoted husband, and a parent to four amazing kids — three girls and one boy. My love for Louisiana culture runs deep, and that same passion carries into the way I run my business.
Our office is built on the values of consistency and integrity. We strive to create a supportive, welcoming environment where both our team and our customers feel valued and cared for. We keep things fun too — from simple traditions like Donut Fridays to celebrating wins together as a team.
If you’re someone who values doing the right thing, enjoys working in a collaborative environment, and wants to build a meaningful career helping others, you’ll feel right at home here.
ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Neil Shipp - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
I opened my agency in 2025 after spending eight years in the insurance and financial services industry, which gave me a strong foundation for understanding clients’ needs and helping them protect what matters most. I’m a proud LSU graduate, a devoted husband, and a parent to four amazing kids — three girls and one boy. My love for Louisiana culture runs deep, and that same passion carries into the way I run my business.
Our office is built on the values of consistency and integrity. We strive to create a supportive, welcoming environment where both our team and our customers feel valued and cared for. We keep things fun too — from simple traditions like Donut Fridays to celebrating wins together as a team.
If you’re someone who values doing the right thing, enjoys working in a collaborative environment, and wants to build a meaningful career helping others, you’ll feel right at home here.
ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Neil Shipp - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
- Manage customer accounts and update information in the database.
- Assist customers with policy changes and inquiries.
- Process insurance claims and follow up with customers on claim status.
- Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
- Strong organizational skills and attention to detail.
- Excellent customer service and communication skills.
- Previous experience in insurance or a related field preferred.
Compensación: $55,000.00 - $75,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Shreveport, LA and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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