Customer Service Representative - State Farm Agent Team Member
Full Time • Omaha, NE
Responsive recruiter
Benefits:
- Simple IRA
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Our agency opened in 2019 and has grown into a small but close-knit team of three. Before becoming an agent, I spent eight years in appliance sales before a recruiter from State Farm reached out and set me on this path. I graduated from the University of Tennessee with a degree in Enterprise Management and German, and I’ve been married for 10 years with four kids who keep life full and fun. We’re actively involved in our community—my husband coaches soccer, we donate to local schools, adopt families during the holidays, and even bring a Grinch costume to spread cheer around Christmas time.
In the office, we keep things supportive and engaging with daily training, a Friday book club, coffee, and plenty of team lunches. We look for empathetic, kind, and coachable people to join us. If you’re looking for a place where you can learn, connect, and make a difference while enjoying a family-oriented culture, this could be the right fit for you.
ROLE DESCRIPTION:
Our agency opened in 2019 and has grown into a small but close-knit team of three. Before becoming an agent, I spent eight years in appliance sales before a recruiter from State Farm reached out and set me on this path. I graduated from the University of Tennessee with a degree in Enterprise Management and German, and I’ve been married for 10 years with four kids who keep life full and fun. We’re actively involved in our community—my husband coaches soccer, we donate to local schools, adopt families during the holidays, and even bring a Grinch costume to spread cheer around Christmas time.
In the office, we keep things supportive and engaging with daily training, a Friday book club, coffee, and plenty of team lunches. We look for empathetic, kind, and coachable people to join us. If you’re looking for a place where you can learn, connect, and make a difference while enjoying a family-oriented culture, this could be the right fit for you.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Amanda Spencer - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $40,000.00 - $60,000.00 per year
We're Hiring!
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. If you want to work in an environment that is fun, challenging, and rewarding, then Amanda Spencer - State Farm Agent may be the right fit for you! If you want to make an impact, see immediate success, we could be the place for you!
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- Our office is located in South Omaha.
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none