Receptionist - State Farm Agent Team Member
Full Time • Columbia, SC
Responsive recruiter
Benefits:
- Simple IRA
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Our agency opened in 2001 and currently has a small team of one full-time and two part-time team members. Before opening my agency, I spent eight years as a fire claims representative with State Farm, which gave me a strong foundation in understanding customer needs and how to provide exceptional service.
I studied business at College of Charleston. Outside of work, my husband and I enjoy working on home construction projects and cheering on Carolina Football.
We offer a Simple IRA, flexible scheduling to support work-life balance, and licensing reimbursement. While our community involvement mostly focuses on financial support, we’re proud to contribute to local causes in meaningful ways.
Our office culture is collaborative and focused. We’re looking for someone who can step into a leadership role, problem-solve effectively, and contribute to a supportive and hardworking team.
ROLE DESCRIPTION:
Ashley Johnson - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
Our agency opened in 2001 and currently has a small team of one full-time and two part-time team members. Before opening my agency, I spent eight years as a fire claims representative with State Farm, which gave me a strong foundation in understanding customer needs and how to provide exceptional service.
I studied business at College of Charleston. Outside of work, my husband and I enjoy working on home construction projects and cheering on Carolina Football.
We offer a Simple IRA, flexible scheduling to support work-life balance, and licensing reimbursement. While our community involvement mostly focuses on financial support, we’re proud to contribute to local causes in meaningful ways.
Our office culture is collaborative and focused. We’re looking for someone who can step into a leadership role, problem-solve effectively, and contribute to a supportive and hardworking team.
ROLE DESCRIPTION:
Ashley Johnson - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS:
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
Compensation: $35,000.00 - $50,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Columbia, SC and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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