Customer Service Representative - State Farm Agent Team Member
Full Time • St Peters, MO
Responsive recruiter
Replies within 24 hours
Benefits:
- License reimbursement
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I opened my first agency in St. Charles in 2016 and expanded with a second location in St. Peters in 2022. My journey with State Farm started right after college, inspired by my uncle, who worked as a sales team member with the company. Before becoming an agent, I was a college basketball player—a passion that taught me teamwork, discipline, and leadership, all of which I bring to the business every day.
I’ve been married for 12 years and am a proud dad to three young kids (ages 7, 6, and 4). When I’m not in the office, you’ll likely find me hunting, golfing, or spending time with my family. I’m also deeply committed to giving back, serving on the board of our local Boys & Girls Club and supporting community initiatives that make a difference.
Our office is known for its upbeat, fun atmosphere where collaboration and camaraderie are key. We believe that enjoying what you do is just as important as doing it well. If you’re looking for a team that works hard, supports one another, and celebrates success together, this could be the perfect place for you.
ROLE DESCRIPTION:
I opened my first agency in St. Charles in 2016 and expanded with a second location in St. Peters in 2022. My journey with State Farm started right after college, inspired by my uncle, who worked as a sales team member with the company. Before becoming an agent, I was a college basketball player—a passion that taught me teamwork, discipline, and leadership, all of which I bring to the business every day.
I’ve been married for 12 years and am a proud dad to three young kids (ages 7, 6, and 4). When I’m not in the office, you’ll likely find me hunting, golfing, or spending time with my family. I’m also deeply committed to giving back, serving on the board of our local Boys & Girls Club and supporting community initiatives that make a difference.
Our office is known for its upbeat, fun atmosphere where collaboration and camaraderie are key. We believe that enjoying what you do is just as important as doing it well. If you’re looking for a team that works hard, supports one another, and celebrates success together, this could be the perfect place for you.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Zach Plackemeier - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensación: $50,000.00 - $70,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Saint Charles, MO and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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