Customer Service Representative - State Farm Agent Team Member
Full Time • Palos Hills, IL
Responsive recruiter
Benefits:
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I opened my agency in 1979 after beginning my career in education. With a master’s degree in education and experience as a school teacher, I’ve always had a passion for helping people learn and grow—something that still drives me in this business today.
Family has always been at the heart of my journey, and I’m proud to say that all three of my children have followed in my footsteps to become State Farm agents themselves. Our agency is built on decades of experience, strong relationships, and a commitment to supporting the people and communities we serve.
If you’re looking for an opportunity to grow your career in a supportive, family-oriented environment where experience and mentorship go hand in hand, this could be the perfect place for you.
ROLE DESCRIPTION:
I opened my agency in 1979 after beginning my career in education. With a master’s degree in education and experience as a school teacher, I’ve always had a passion for helping people learn and grow—something that still drives me in this business today.
Family has always been at the heart of my journey, and I’m proud to say that all three of my children have followed in my footsteps to become State Farm agents themselves. Our agency is built on decades of experience, strong relationships, and a commitment to supporting the people and communities we serve.
If you’re looking for an opportunity to grow your career in a supportive, family-oriented environment where experience and mentorship go hand in hand, this could be the perfect place for you.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Diane Trennert - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $40,000.00 - $50,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Palos Hills , IL and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none