Customer Service Representative - State Farm Agent Team Member
Full Time • Carmel, NY
Responsive recruiter
Benefits:
- Simple IRA
- Licensing paid by agency
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
With 38 years of experience and a second-generation State Farm legacy, our agency is proud to be a well-established presence in the community. We have a team of five and work in a modern, professional office that still feels like family.
Our culture is close-knit, and even our mascot, Molly (our 11-year-old pup) brings joy to the team and clients alike. If you’re looking for a place where you can feel at home while growing your career in a supportive, professional environment, this could be the right fit for you.
ROLE DESCRIPTION:
With 38 years of experience and a second-generation State Farm legacy, our agency is proud to be a well-established presence in the community. We have a team of five and work in a modern, professional office that still feels like family.
Our culture is close-knit, and even our mascot, Molly (our 11-year-old pup) brings joy to the team and clients alike. If you’re looking for a place where you can feel at home while growing your career in a supportive, professional environment, this could be the right fit for you.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with John Grana - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $50,000.00 - $65,000.00 per year
Ready to Launch Your Career?
We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. Our team works hard to reach our goals together as a team and have fun while we are doing it! Our well-trained team uses state of the art technology to achieve outstanding results.
About Our Agency
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, and College Planning.
- Our office is located in Carmel, NY.
- I have been a State Farm agent since 1993.
- Before becoming a State Farm Agent, I was previously employed as a State Farm Employee.
- Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, and Silver Scroll
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none