Customer Service Manager - State Farm Agent Team Member
Full Time • Geneva, IL
Benefits:
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
ROLE DESCRIPTION:
As a future manager with the Lewis State Farm Agency, you will need to exhibit exceptional customer support and consistently achieve sales goals that reinforce the growth of a successful business. If your previous work history includes attention to detail, proven team building skills, and the desire to help people achieve a better life, you may be an ideal fit for this position. You will also be charged with addressing customer inquiries, resolving disputes, coordinating with and directing other agency team members, and anticipating and fulfilling the protection and financial needs of the community members we serve.
We look forward to connecting with you if you are the customer-focused and successful example based team member we are searching for. You may expect internal growth opportunities and significant financial incentives for career driven and sales-minded candidates.
RESPONSIBILITIES:
. Practice sound prospecting skills and achieve personal sales goals.
RESPONSIBILITIES:
. Practice sound prospecting skills and achieve personal sales goals.
- Help coordinate customer service team, develop sales leaders, and assist in overseeing daily operations.
- Help develop and implement new media advertising and outreach programs.
- Handle escalated customer complaints and issues.
- Assist in the training and mentoring of new customer service and sales representatives.
QUALIFICATIONS:
- 5+ years of experience in customer service and sales of an intangible product, with 2+ years in a management or support role.
- Proven leadership and organizational skills.
- Time-Tested communication and problem-solving abilities.
- Currently holding or willingness to successfully achieve both a Illinois Property/Casualty and Life/Health License prior to employment.
Compensation: $80,000.00 - $100,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Geneva, IL and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
(if you already have a resume on Indeed)
Or apply here.
Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none