Customer Service Representative - State Farm Agent Team Member
Part Time • Steeleville - IL
Responsive recruiter
Replies within 24 hours
Benefits:
- Flexible schedule
- Opportunity for advancement
- Training & development
- Bonus based on performance
ABOUT OUR AGENCY:
I’ve been a State Farm agent for 15 years and built this agency with a focus on growth, consistency, and creating a great environment for both our team and customers. Before becoming an agent, I was a collegiate baseball player, which helped shape my competitive mindset and team-first approach.
I’ve been a State Farm agent for 15 years and built this agency with a focus on growth, consistency, and creating a great environment for both our team and customers. Before becoming an agent, I was a collegiate baseball player, which helped shape my competitive mindset and team-first approach.
I’m married with three kids and stay actively involved in the community through the Chamber of Commerce and coaching youth sports. Family and community are important to me, and that carries into how I lead the office.
Our agency is a growing team of five, focused on continuous improvement and getting a little better every day. We prioritize work-life balance and offer flexibility to help support both personal and professional success.
Our office culture is supportive, goal-oriented, and team-focused. We’re looking for someone who is motivated, coachable, and enjoys being part of a team that values growth, accountability, and a positive work environment.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Terrin Thies - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensación: $17.00 - $22.00 per hour
Looking for the skills and confidence to run a business in the future?
Our well-trained team uses state of the art technology to achieve outstanding results. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- Our office is located in Steeleville, IL.
We look forward to speaking with you!
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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