Insurance Account Representative - State Farm Agent Team Member
Full Time • Chicago, IL
Our State Farm Insurance Agency is dedicated to providing exceptional service and products to our customers. We seek a dynamic individual to join our team. We prefer candidates who possess required insurance licenses and similar experience. However, we'd be happy to be consider other candidates who are organized, detail-oriented, positive, friendly, energetic, and a fast learner. If you possess what we seek, we invite you to apply today and become a valued member of our team.
We offer:
Base comp (doe)*
Bonus incentive*
Paid time off (personal time/holidays)
Profit sharing plan
Professional office work environment
Growth potential and opportunities for advancement within the office.
Mon-Fri 9am-5pm (No weekends/evenings)
*The typical total comp for this role is determined by a number of factors including experience, education, insurance licenses, certifications, and skillset.
Responsibilities:
- Build and maintain strong relationships with clients to understand and fulfill their insurance needs.
- Actively sell and promote various insurance policies, including Property & Casualty, Life & Health, plus Financial Services to both prospective and existing individual and business clients, using a consultative need based selling techniques.
- Provide comprehensive product knowledge and guidance to help clients on product selection.
- Guide clients through different insurance coverage options and assist with policy renewals and changes.
- Collaborate with the agent to develop and achieve marketing goals.
- Utilize leads effectively, schedule appointments, and provide personalized solutions to clients.
- Develop new customers relationships through networking, direct referrals, lead databases, reviews and marketing calls.
- Reach targets, consistently meeting or exceeding personal quotas.
- Secure all trailing documents from customers.
- Process customer policy change requests and follow up for accuracy.
- Handle all incoming claim calls from customers.
- Complete Evidence of Insurance requests.
- Document each customer contact in our database.
- Take premium payments from customers.
- Verify phone numbers, address and email addresses with each customer contact and update customer information.
- Thoroughly understand and follow all underwriting, rating and compliance requirements.
- Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
- Provide on-going support to insurance clients as needed.
Qualifications:
- Enthusiastic, Positive Attitude and Coachable
- Ability to develop new prospective customers from various sources to write new business.
- Strong customer retention/service skills.
- Proficiency in sales administration and customer service.
- Professional and friendly phone etiquette.
- Ability to build rapport with clients and deliver exceptional service.
- ILLINOIS P&C & L&H INSURANCE LICENSES REQUIRED
- Recent experience in a similar role preferred.
Note: This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Successful candidates must complete all applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. Employees of State Farm agents are not employees of State Farm.
Compensation: $40,000.00 - $65,000.00 per year
Do you want a career and not just a job?
We are an established, growth-oriented agency with a team of highly motivated individuals. We want to work alongside those who are equally committed to excellence and personal achievement. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
About Our Agency
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
- Our office is located in Chicago, 60618 (North Center).
- Our office is open Mon-Fri - 9am-5pm.
- I have been a State Farm agent since 1989.
- Additional languages spoken: Spanish and Cantonese
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
(if you already have a resume on Indeed)
Or apply here.
Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none