Receptionist - State Farm Agent Team Member
Full Time • Elma, NY
Responsive recruiter
Benefits:
- Simple IRA
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I opened my State Farm agency in Elma, NY, in 2022, continuing a family legacy that has been a meaningful part of our lives for years. As a second-generation State Farm Agent, I am proud to serve our community with dedication and care. Family is at the heart of everything I do—both as a mom to two wonderful sons and as a business owner. Helping people protect what matters most and guiding families through life’s everyday risks is my true passion. It’s an honor to support our community and help life go right for you and your loved ones.
At our office, we are committed to continuous growth and improvement every day. We offer both individual and team-based bonus plans to recognize and reward hard work. Team members are encouraged and empowered to share their ideas for events, sponsorships, volunteer opportunities, and more. Being an active part of the community and making a positive impact is at the core of everything we do.
ROLE DESCRIPTION:
Melissa Wilson - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
I opened my State Farm agency in Elma, NY, in 2022, continuing a family legacy that has been a meaningful part of our lives for years. As a second-generation State Farm Agent, I am proud to serve our community with dedication and care. Family is at the heart of everything I do—both as a mom to two wonderful sons and as a business owner. Helping people protect what matters most and guiding families through life’s everyday risks is my true passion. It’s an honor to support our community and help life go right for you and your loved ones.
At our office, we are committed to continuous growth and improvement every day. We offer both individual and team-based bonus plans to recognize and reward hard work. Team members are encouraged and empowered to share their ideas for events, sponsorships, volunteer opportunities, and more. Being an active part of the community and making a positive impact is at the core of everything we do.
ROLE DESCRIPTION:
Melissa Wilson - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS:
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
Compensation: $50,000.00 - $60,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Elma, NY and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none