Join the #1 State Farm Team in Michigan as Our Front Desk Associate!

Are you a people person with a knack for making every interaction memorable? At our State Farm Agency in Grandville, MI – proudly ranked as the number one agency in all of Michigan – we’re seeking a dynamic Front Desk Associate to keep our office buzzing with energy and top-tier service. As the gateway to our award-winning team, you’ll play a pivotal role in helping us protect what matters most to our neighbors in West Michigan.

We’re not just any State Farm office; we’re the leaders in Michigan for customer satisfaction, innovative insurance solutions, and community impact. Located in the heart of Grandville, you’ll work in a vibrant, supportive environment where collaboration and positivity drive our success. Enjoy the perks of a stable, high-performing agency with competitive pay and paid time off – all backed by the powerhouse that is State Farm.

• Greet clients with warmth and professionalism, setting the tone for exceptional service from the moment they walk in (or call!).

• Manage incoming calls, schedule appointments, and handle inquiries with efficiency and a smile.

• Coordinate office operations, from filing to basic admin tasks, ensuring everything runs like clockwork.

• Assist our agents in delivering personalized auto, home, life, and business insurance solutions to our loyal Grandville community.

• Contribute to a fun, team-oriented atmosphere that celebrates wins and supports one another.

• High school diploma or equivalent; associate’s degree a plus.

• 1+ years of customer service or administrative experience (reception or office support preferred).

• Stellar communication skills – both verbal and written – with a friendly, approachable demeanor.

• Proficiency in Microsoft Office and basic office equipment; quick learner for our agency software.

• Reliable, organized, and able to multitask in a fast-paced setting.

• Passion for helping people and a positive attitude that shines through!

If you’re ready to join Michigan’s top State Farm Agency and make a real difference in Grandville, apply today! Send your resume and a brief note on why you’re excited about this role to [your email] or call us at [your phone number]. We can’t wait to welcome you to the team – let’s protect and connect together!

State Farm is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.