Lindsey Cline State Farm Agency
Part-Time | In-Office

Join a Team That Values Service, Professionalism, and Growth

Lindsey Cline State Farm is seeking a friendly, organized, and customer-focused Part-Time Receptionist to serve as the first point of contact for our customers and support our daily office operations.

This position is ideal for someone who enjoys helping people and wants an opportunity to grow within the insurance industry. For the right candidate, this role can provide a clear path into a Licensed Customer Service Representative or Account Manager position.

What You'll Do

• Welcome customers in person and over the phone with professionalism and enthusiasm

• Manage incoming calls and direct customers to the appropriate team members

• Schedule appointments, confirm meetings, and assist with calendar management

• Assist customers with basic service requests, including ID cards, document requests, payments, and policy information

• Answer billing questions and assist with payment processing, autopay enrollment, reinstatements, and non-pay notices

• Maintain accurate customer records and documentation

• Support daily office operations including scanning, filing, mail handling, and administrative projects

• Follow up on open customer requests to ensure timely resolution

• Assist with agency service activities and special projects as needed

What We're Looking For

• Friendly, professional, and customer-focused attitude

• Strong communication and interpersonal skills

• Excellent organizational and multitasking abilities

• Detail-oriented with strong follow-through

• Comfortable working in a busy office environment

• Ability to learn new systems and processes quickly

• Prior receptionist, administrative, customer service, retail, hospitality, or office experience preferred

Preferred Qualifications

• State Farm agency experience preferred

• Familiarity with State Farm systems, ECRM, or Agent Toolkit is a plus

• Property & Casualty license preferred but not required

• Candidates interested in obtaining a license are encouraged to apply

What We Offer

• Competitive hourly compensation

• Service-based performance incentives

• Licensing support and reimbursement opportunities

• Paid training and ongoing development

• Supportive and collaborative team environment

• Clear career growth opportunities within the agency

Schedule

• Part-time position

• In-office during business hours

• Schedule determined with the hiring manager

Equal Opportunity Employer

Lindsey Cline State Farm is an Equal Opportunity Employer and complies with all applicable federal, state, and local employment laws, including ADEA and EEOC guidelines. We provide equal employment opportunities to all qualified applicants regardless of race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other protected status.