Customer Service Representative - State Farm Agent Team Member Deforest, WI

Customer Service Representative - State Farm Agent Team Member

Full Time • Deforest, WI
Benefits:
  • Licensing & CE reimbursement
  • Paid holidays
  • Simple IRA match
  • Bonus opportunities
  • Commission
  • Paid time off
  • Training & development
ROLE DESCRIPTION:
Jim Miller Insurance Agency, Inc. is seeking an organized and efficient specialist to support insurance agent in gaining and retaining customers. As an Account Representative, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment pave an entryway for growing your career and expanding your income.
 
We look forward to incorporating your energy and marketing perspective into our team as we build success together.
 
RESPONSIBILITIES
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business. 
QUALIFICATIONS:
  • Able to obtain Property and Casualty Licenses prior to beginning employment and become proficient in our insurance products to provide exceptional support to our customers.
  • Excellent communication skills-written, verbal and listening.
  • People and detail oriented with high level of energy for your career.
  • Proficient computer skills working in Microsoft Office and utilizing several different proprietary insurance software programs.
  • Some sales or customer service experience preferred but not required.
  • Able to work independently and as a team.
Compensation: $50,000.00 - $60,000.00 per year




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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