Receptionist - State Farm Agent Team Member Hot Springs Village, AR

Receptionist - State Farm Agent Team Member

Full Time • Hot Springs Village, AR
Responsive recruiter
Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Paid time off
  • Training & development
  • Wellness resources
Receptionist
Ike Eisenhauer Insurance Agency
Location: 4705 N Highway 7 Hot Springs Village, AR 71909
Employment Type: Full-Time Monday – Friday 8:00am – 5:00 pm
About Us:
Ike Eisenhauer Insurance Agency is a leading insurance provider dedicated to delivering exceptional service and value to our customers. We are seeking a highly organized and customer-focused Receptionist to join our team. If you are detail-oriented, thrive in a supportive environment, and are eager to contribute to a positive workplace, we encourage you to apply.
Position Overview:
As the first point of contact for our agency, the Receptionist plays a key role in creating a welcoming atmosphere and ensuring smooth day-to-day operations. The ideal candidate is personable, proactive, and committed to providing outstanding customer service.

 
RESPONSIBILITIES: 
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance solutions
  • Provide excellent customer service and follow up on customer needs
  • Support the team with various administrative tasks and projects
  • Answer customer inquiries and provide policy information
  • Assist customers with policy changes and updates
  • Process insurance claims and follow up with customers
  • Maintain accurate records of customer interactions
QUALIFICATIONS: 
  • Previous experience in a receptionist or customer service role
  • Strong communication and interpersonal skills
  • Excellent organizational and multitasking abilities
  • Comfortable engaging in sales conversations
  • Proficient with basic computer applications, including Microsoft Office and CRM systems
  • Ability to pass a background check
  • Ability to pass the State of Arkansas Insurance Exams
Compensation: $40,000.00 per year




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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