Customer Relations Representative - State Farm Agent Team Member
Full Time • Palmer, AK
Responsive recruiter
Benefits:
- License Reimbursement
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
Role Description:
As an Customer Service Representative for our wonderful team, you would be growing local customer relationships, building public connections, and promoting the aspects of our agency that is community focused and celebrates individual expression! We want personable, outgoing, and friendly individuals who are excited to engage with this community as a team member and a career.
Responsibilities:
As an Customer Service Representative for our wonderful team, you would be growing local customer relationships, building public connections, and promoting the aspects of our agency that is community focused and celebrates individual expression! We want personable, outgoing, and friendly individuals who are excited to engage with this community as a team member and a career.
Responsibilities:
- Prompt, accurate and friendly customer service
- Navigating customer-focused, needs-based review processes
- Helping to educate customers about insurance options that work best for them and their current lifestyle
Requirements:
- Communication skills are crucial, not simply in insurance but in our everyday lives. Our number one requirement is for positive interpersonal communication skills (written, verbal, and listen) as well as a desire to improve.
- Extreme ownership and personal accountability; taking responsibility for your decisions and choices. You will have a lot of freedom in the job and will be held accountable to it.
- As a member of a growing team, the “together” mindset is and the ability to improvise, adapt and overcome will be paramount. We are all in this together and should be flexible enough to help each other when necessary.
- Intrinsically motivated with a “Pride of Ownership” and drive to accomplish the tasks at hand accurately and timely.
- The ability to multitask while proactively problem-solving situations which will require a detail-oriented mind.
- Dedication to the customer and our insistence on a positive overall interaction and furthering the relationship with them.
- Experience preferred but not required. Willing to train the right person.
We hope you will consider completing our application. We look forward to following up with you with the next steps in the interview process.
Compensación: $18.00 - $22.00 per hour
Ready to Launch Your Career?
We are a very busy office and are looking for our next great team member. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- Our office is located in Palmer.
- I am a third generation State Farm agent.
- We currently have 8 team members at our agency.
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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