Responsive recruiter
Replies within 24 hours
Benefits:
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Free food & snacks
- Opportunity for advancement
- Paid time off
- Signing bonus
- Training & development
Join Our Team at Heather Ladd State Farm – Anacortes!
Are you organized, detail-oriented, and passionate about helping others? Heather Ladd State Farm is seeking a motivated Customer Care Support Specialist to join our team in Anacortes!
Why Heather Ladd State Farm?
We’re more than an insurance agency—we’re a supportive community focused on trust, success, and collaboration. You’ll be part of a dynamic team that makes a difference in our customers’ lives every day, supports one another, and has fun together.
We’re more than an insurance agency—we’re a supportive community focused on trust, success, and collaboration. You’ll be part of a dynamic team that makes a difference in our customers’ lives every day, supports one another, and has fun together.
Role Highlights:
- Build Relationships: Connect with customers and ensure they feel supported.
- Deliver Service: Provide prompt, accurate, and friendly assistance for insurance inquiries, policies, claims, and billing.
- Educate Customers: Help clients understand their insurance options to make informed decisions.
- Grow the Business: Use your communication and customer service skills to help expand our agency.
What We’re Looking For:
- Highly organized, detail-oriented, quick learner who enjoys working with people
- Proficient with computer programs (Microsoft Office, CRM systems)
- Previous sales experience preferred (inside/outside sales, retail, or telemarketing)
- Become a licensed professional: Ability to obtain a Property and Casualty License.
- Interest in marketing and promoting products tailored to customer needs
Key Responsibilities:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage with customers, identifying opportunities to offer insurance options.
- Support the team with administrative tasks.
What’s In It For You?
- Supportive, fun team environment
- Competitive salary plus commission/bonus
- Paid time off (vacation, personal, and sick days)
- Opportunities for personal and professional growth
- Career advancement potential
- Community involvement and volunteer opportunities
Ready to Build Your Future?
Bring your skills, enthusiasm, and drive to a team that values your contributions. Apply today and grow your career with Heather Ladd State Farm – Anacortes!
Bring your skills, enthusiasm, and drive to a team that values your contributions. Apply today and grow your career with Heather Ladd State Farm – Anacortes!
Note: This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Team members must meet licensing and training requirements.
Compensation: $42,000.00 - $55,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Anacortes, WA and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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