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Customer Relations Representative - State Farm Agent Team Member Sewickley, PA

Customer Relations Representative - State Farm Agent Team Member

Full Time • Sewickley, PA
Responsive recruiter
Benefits:
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development
ABOUT OUR AGENCY:
I opened my agency on November 1, 2024, and currently have one team member, but we're looking to grow and bring on individuals who are passionate about helping others. I graduated from Robert Morris University with a degree in finance and chose to become a State Farm agent to support people in protecting what matters most while building long-term relationships with customers.

Community involvement is a big part of who we are - we proudly support the local humane society and youth sports programs, giving back to causes that make a difference close to home.

If you’re hardworking, empathetic, and enjoy connecting with people to provide excellent service, this is a place where you can grow your career while making a real impact.

ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Christian Sepos - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 

RESPONSIBILITIES:
  • Manage customer inquiries and resolve issues.
  • Maintain customer records and update information as needed.
  • Assist with customer retention strategies.
  • Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
  • Communication and problem-solving skills.
  • Experience in customer service preferred.
  • Ability to handle high-stress situations calmly.
Compensation: $40,000.00 - $60,000.00 per year




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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