Customer Relations Representative - State Farm Agent Team Member Fuquay Varina, NC

Customer Relations Representative - State Farm Agent Team Member

Full Time • Fuquay Varina, NC
Benefits:
  • 401(k) matching
  • Paid time off
  • Training & development
ROLE DESCRIPTION:
As a team member with Michael Hallers State Farm Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 

I am looking for someone who wants an uneventful place to work! We work hard when required but enjoy a well run and mostly stress free office. 

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 

RESPONSIBILITIES:
  • Manage customer inquiries and resolve issues.
  • Maintain customer records and update information as needed.
  • Assist with customer retention strategies.
  • Coordinate with other departments to ensure customer satisfaction.
  • After grasping the basics of the industry, you will write policies as they are requested from new and existing policy holders upon request.
QUALIFICATIONS:
  • Communication and problem-solving skills.
  • Experience in customer service preferred.
  • Ability to learn the industry.
Compensation: $40,000.00 - $55,000.00 per year




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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