Account Representative - State Farm Agent Team Member Chicago, IL

Account Representative - State Farm Agent Team Member

Full Time • Chicago, IL
ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Jim Tom - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.  Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES: 
• Establish customer relationships and follow-up with customers, as needed. 
• Provide customer support by educating customers about different insurance options. 
• Develop leads using various channels for new clients, identify customers’ needs and market appropriate products and services. 
• Perform other clerical and receptionist duties such as answering phones, greeting guests, filing and data entry. 
• Provide remarkable service for retention
• Maintain accurate records of customer interactions - manage customer insurance accounts and update information
• Process insurance claims and follow up with customers

QUALIFICATIONS:
Attention to detail
Positive attitude and Coachable
Strong Time Management
Strong Follow up
Empathetic and Persuasive
Strong verbal/written/listening communication skills
Network skills or abilities
Current or recent Insurance agency experience preferred
Bilingual preferred
Insurance Producers Licenses required (Prop & Cas  & Life & Health)

BENEFITS:
  • Base comp• (doe)
  • Bonus incentive 
  • Paid time office 
  • Profit sharing plan
  • Continuous learning and development courses
  • Professional office environment
  • Advancement opportunities
  • •Total compensation for this role is influenced by a variety of factors (skill set, licenses, education and level of experience)
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. 
Compensation: $40,000.00 - $60,000.00 per year




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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