Responsive recruiter
Replies within 24 hours
Benefits:
- Bonus based on performance
- Flexible schedule
- Opportunity for advancement
- Training & development
Role Description:
As an Account Associate for Zach Muzzy - State Farm Agent, you play a key role in supporting new and existing customers. You’ll guide new clients through the onboarding process, including forms, mileage verification, and underwriting follow-up. You'll also assist and support customers through the claims process. This role combines administrative precision with customer care, helping ensure a smooth and responsive experience.
As an Account Associate for Zach Muzzy - State Farm Agent, you play a key role in supporting new and existing customers. You’ll guide new clients through the onboarding process, including forms, mileage verification, and underwriting follow-up. You'll also assist and support customers through the claims process. This role combines administrative precision with customer care, helping ensure a smooth and responsive experience.
You’ll collaborate with our team to maintain strong client relationships and provide reliable service during important moments. This is an ideal opportunity for someone who enjoys organized, behind-the-scenes work and also values customer connection.
Key Responsibilities:
- Guide new clients through the onboarding process.
- Process and follow up on insurance claims.
- Manage customer accounts and maintain accurate records.
- Assist with policy updates and respond to customer inquiries.
- Coordinate with underwriting to ensure timely issuance of policies.
Qualifications:
- Excellent organizational skills and attention to detail.
- Strong communication and customer service abilities.
- Experience in insurance, customer service, or administrative work preferred.
- Ability to work independently with minimal supervision.
Hours: 15–20 hours per week (flexible schedule)
Compensation: $10.00 - $13.00 per hour
We're Hiring!
We are a growing agency with big dreams and lots of potential. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. We want to work alongside those who are equally committed to excellence and personal achievement. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Health Insurance, and Renters Insurance.
- Our office is located in Richmond, TX.
- Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.
- I am a proud graduate of University of North Texas.
- Additional languages spoken: Spanish
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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