Customer Service Representative - State Farm Agent Team Member
Full Time • Freeport, ME
Responsive recruiter
Benefits:
- Paid pre-licensing training, testing, & certification ($750 value)
- Paid Day Off For Birthday
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Profit sharing
- Flexible schedule
- Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Catrina Milliman - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
- Maintain and update status of cases, claims, and opportunities
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
- Previous experience with Salesforce or other customer management programs preferred.
- Previous experience with a legacy/batch processing system preferred.
- Property & Casualty License required (Must be able to obtain)
COMPANY CULTURE:
- Supportive, growth-minded environment
- Encourages independent thinking
- We learn by doing, we're self-starters, we're positive
- Team-oriented
Compensation: $17.00 - $22.00 per hour
Do you want to work with someone who will help you achieve YOUR goals?
We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. If you want to work in an environment that is fun, challenging, and rewarding, then Catrina Milliman - State Farm Agent may be the right fit for you!
About Our Agency
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Health Insurance, and Renters Insurance.
- Our office is located in Freeport Maine.
- I have been a State Farm agent since 2017.
- Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.
- We have 25 years of combined insurance experience in our office.
- Additional languages spoken: French
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
(if you already have a resume on Indeed)
Or apply here.
Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none