Customer Service Representative - State Farm Agent Team Member
Part Time • Rancho Santa Margarita, CA
Replies within 24 hours
Benefits:
- Competitive salary
- Opportunity for advancement
- Paid time off
ROLE DESCRIPTION:
As a Customer Service representative, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
PLEASE ONLY APPLY IF YOU MEET THE FOLLOWING MINIMUM QUALIFICATIONS
PLEASE ONLY APPLY IF YOU MEET THE FOLLOWING MINIMUM QUALIFICATIONS
Have at least one year of customer service experience
Must be currently working in customer service
Be no more than a 20 min drive to Rancho Santa Margarita, CA
- Licensing: Active California Property & Casualty (P&C) insurance license required.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer Light phone call volume
RESPONSIBILITIES:
Answer Light phone call volume
- Answer basic customer inquiries
- Assist customers with policy payments.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
PART TIME 9.00 TO 2;00PM MONDAY THRU FRIDAY
Growth potential/Opportunity for advancement within my office For Full time and Earn Guarantee Base Salary+ Commission +Bonus/Benefit/Paid Time Off/Paid Vacation with an insurance license
Growth potential/Opportunity for advancement within my office For Full time and Earn Guarantee Base Salary+ Commission +Bonus/Benefit/Paid Time Off/Paid Vacation with an insurance license
Compensation: $17.00 - $20.00 per hour
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Rancho Santa Margarita, CA and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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