Customer Service Representative - State Farm Agent Team Member
Full Time • Smyrna, GA
Responsive recruiter
Benefits:
- Paid time off (vacation and personal/sick days)
- 401(k)
- 401(k) matching
- Health insurance
- Training & development
ROLE DESCRIPTION:
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. As a Customer Service Representative - State Farm Agent Team Member with Helen Onwuzulike - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. As a Customer Service Representative - State Farm Agent Team Member with Helen Onwuzulike - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services
- Establish customer relationships and follow up with customers, as needed
- Provide prompt, accurate, and friendly customer service
- Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
QUALIFICATIONS:
- Interest in marketing products and services based on customer needs
- Excellent communication skills - written, verbal and listening
- Self-motivated
- People-oriented
- Ability to effectively relate to a customer
- Ability to multi-task
- Property & Casualty license must be obtained
- Detail-oriented and able to multitask.
- Bilingual - Spanish preferred
Compensation: $35,000.00 - $65,000.00 per year
Ready to learn first-hand what it takes to be an entrepreneur?
Our team works hard to reach our goals together as a team and have fun while we are doing it! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none