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Assistant Office Manager - State Farm Agent Team Member Martinsburg, WV

Assistant Office Manager - State Farm Agent Team Member

Full Time • Martinsburg, WV
Replies within 24 hours
Benefits:
  • Bonus based on performance
  • Paid time off
  • Training & development
ROLE DESCRIPTION:
As Assistant Office Manager/Sales Team Leader with Jarrod Furgason State Farm, you equip our agency to continually achieve its goals with a focus on LIFE INSURANCE. You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences. By alongside other team members, you create smooth operations to actualize the opportunities offered to people by insurance products and financial services. This position is ideal for a career-minded professional with a passion to protect our customers assets, an extreme focus on LIFE INSURANCE and a "growth mindset".

As an organized and detail-oriented professional, your skill set promotes the basis for people in our community to have something they need. Jarrod Furgason State Farm is eager to bring aboard your collaborative presence.

RESPONSIBILITIES:
  • Lead the sales team through coaching, mentoring and producing new LIFE INSURANCE and Property & Casualty policies.
    • Personally write an average of five (5) LIFE POLICIES & 60 new P & C policies each month.
    • Team with agent to create a successful "sales-first" culture with an emphasis on LIFE INSURANCE.
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about LIFE INSURANCE options.
  • Ensure the office is well-maintained and continuously equipped to successfully meet customer needs and to market relevant products. 
  • Be a Team Player; lead by example through ensuring all team members understand their roles and prioritize the customer and agency's needs.
  • Must have a great attitude each day. 
  • Always display a professional appearance. 
QUALIFICATIONS:
  • MUST HAVE A CURRENT LIFE INSURANCE LICENSE & A VERFIABLE STRONG TRACK RECORD IN LIFE INSURANCE PRODUCTION 
  • MUST HAVE A CURRENT PROPERTY & CASUALTY INSURANCE LICENSE
  • PREVIOUS STATE FARM AGENCY EXPERIENCE PREFERRED
  • Ability to prioritize our customer's needs & the agency's goals above all else
  • Excellent communication skills - written, verbal, and listening
  • Highly organized and detail-oriented
  • Experience in customer service required
  • Experience in managing customer service preferred
  • Experience in sales REQUIRED
  • Proactive in problem-solving
  • Able to work in and manage a team environment
  • Able to work 40+ hours per week, as needed
  • Experience in Windows computer applications
  • Able to coordinate and collaborate with others to achieve agency goals.
  • Able to succeed in a fast-paced environment and to manage stressful situations smoothly
BENEFITS:
  • Paid time off (holidays and personal/sick days)
  • Salary plus commission/bonus
  • Growth potential/opportunities for advancement within my agency
Compensación: $75,000.00 - $135,000.00 per year




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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