Customer Service Representative - State Farm Agent Team Member
Full Time • Dublin, OH
Responsive recruiter
Replies within 24 hours
Benefits:
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I was born and raised right here in Ohio. After graduating from Upper Arlington High School, I went on to earn my degree from the University of Kentucky, but I’ve always loved Columbus and knew it was where I wanted to build my career and raise my family.
I was born and raised right here in Ohio. After graduating from Upper Arlington High School, I went on to earn my degree from the University of Kentucky, but I’ve always loved Columbus and knew it was where I wanted to build my career and raise my family.
I’ve been a State Farm agent since 2008, opening my first office in Galloway and later expanding to Dublin in 2016. Over the years, I’ve been fortunate to earn multiple qualifications and achievements, but what matters most is the pride we take in delivering excellent customer service. Our two offices have a combined 13+ years of experience, and we’re dedicated to helping our customers protect what matters most.
If you’re looking to join a team that values professionalism, community, and growth, we’d love to meet you.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Andy Ottney - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $40,000.00 - $60,000.00 per year
We're Hiring!
We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
- Our office is located in Dublin.
- Our office is open 9-5:00.
- I have been a State Farm agent since 2010.
- We currently have 4 team members at our agency.
- Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, Senior Vice President's Club, and Bronze Tablet
We look forward to speaking with you!
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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