Customer Service Representative - State Farm Agent Team Member
Chico - CA
Customer Service Representative - State Farm Agent Team Member
Full Time • Chico - CA
Responsive recruiter
Benefits:
- License reimbursement
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Dental insurance
ABOUT OUR AGENCY:
I opened my agency in 2021 and currently lead a team of five. Before becoming a State Farm agent, I worked as a State Farm team member and previously served as an Assistant Controller and Operations Manager at Angel Island Capital. I graduated from Cal Poly San Luis Obispo and had the opportunity to study abroad in Torino, Italy—an experience that broadened my perspective and appreciation for building relationships.
Our agency is built around collaboration, growth, and supporting one another. We've created a young, energetic team that genuinely enjoys working together and celebrates each other's successes.
Our agency offers medical, dental, and vision insurance, group life insurance, a 401(k), and PTO. We believe in investing in our team and providing the support needed to build a successful, long-term career.
Our culture is fun, positive, and hardworking. I'm looking for someone who is honest, caring, self-motivated, and willing to take initiative. If you enjoy working with people and want to be part of a close-knit team that works hard while having fun, we'd love to meet you.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Erynn Nelson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $35,000.00 - $50,000.00 per year
We're Hiring!
We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you want to work in an environment that is fun, challenging, and rewarding, then Erynn Nelson - State Farm Agent may be the right fit for you!
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.
We look forward to speaking with you!
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none