Customer Service Representative - State Farm Agent Team Member
Melbourne - FL
Customer Service Representative - State Farm Agent Team Member
Full Time • Melbourne - FL
Responsive recruiter
Benefits:
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
POSITION OVERVIEW:
We are seeking an experienced and detail-oriented Customer Service Representative to join our team on a temporary basis for approximately 60-90 days. This role is ideal for someone with prior insurance experience who can step in quickly to assist with daily office operations, customer support, and administrative tasks.
We are seeking an experienced and detail-oriented Customer Service Representative to join our team on a temporary basis for approximately 60-90 days. This role is ideal for someone with prior insurance experience who can step in quickly to assist with daily office operations, customer support, and administrative tasks.
The ideal candidate is professional, organized, comfortable handling customer interactions, and able to support a fast-paced insurance office with both service and administrative responsibilities.
RESPONSIBILITIES:
- Assist customers with general policy and billing questions
- Complete and process forms and other insurance-related documentation
- Answer incoming phone calls and direct calls appropriately
- Accept and process customer payments
- Provide administrative support to the office and service team
- Assist with follow-up requests and day-to-day office needs
- Support smooth office operations through strong attention to detail and communication
QUALIFICATIONS:
- Prior insurance industry experience is required
- Active insurance license required (Florida 2-20, 4-40 or 20-44)
- Strong communication and customer service skills
- Organized, dependable, and able to multitask effectively
- Comfortable working in a fast-paced office environment
- Ability to learn agency systems and processes quickly
COMPENSATION & SCHEDULE:
- Temporary position expected to last approximately 60-90 days
- Pay range: $18-26 per hour, based on experience and licensing
- Opportunity to work with a supportive and professional insurance team
Compensation: $18.00 - $26.00 per hour
We're Hiring!
We are a very busy office and are looking for our next great team member. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our well-trained team uses state of the art technology to achieve outstanding results. If you want to work in an environment that is fun, challenging, and rewarding, then Arty Pagan - State Farm Agent may be the right fit for you! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, and Renters Insurance.
- Our office is located in Viera / Suntree - one of the fastest growing areas of Brevard. Viera is one of the Top 10 Master Planned Communities in the US.
- Our office is open 9am-5pm, but flexible hours will be considered.
- I have been a State Farm agent since 2004.
- We currently have 11 team members at our agency.
- We have almost 120 years of combined insurance experience in our office.
We look forward to speaking with you!
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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