Customer Service Representative - State Farm Agent Team Member
Full Time • Chicago, IL
Responsive recruiter
Replies within 24 hours
Benefits:
- License Reimbursement
- Hourly Plus Commission/Bonus
- Simple IRA
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
About Us:
With 40 years of experience with State Farm, I’ve dedicated my entire career to serving customers and building strong relationships. Starting right out of college, I spent 12 years in Auto Claims before opening my agency in 1996. Over the years, I’ve built a foundation of trust, service, and commitment that drives everything we do. Our team is made up of 6 full-time and 2 part-time professionals who work together to create a supportive and high-performing environment. We pride ourselves on collaboration and delivering outstanding service to our clients.
Why Join Us?
Joining our agency means becoming part of a legacy of excellence and growth. With a long-standing reputation for success, we provide an environment where team members can thrive, learn, and make a difference every day.
ROLE DESCRIPTION:
With 40 years of experience with State Farm, I’ve dedicated my entire career to serving customers and building strong relationships. Starting right out of college, I spent 12 years in Auto Claims before opening my agency in 1996. Over the years, I’ve built a foundation of trust, service, and commitment that drives everything we do. Our team is made up of 6 full-time and 2 part-time professionals who work together to create a supportive and high-performing environment. We pride ourselves on collaboration and delivering outstanding service to our clients.
Why Join Us?
Joining our agency means becoming part of a legacy of excellence and growth. With a long-standing reputation for success, we provide an environment where team members can thrive, learn, and make a difference every day.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with David Frederickson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $38,000.00 - $50,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Chicago, IL and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none