Receptionist - State Farm Agent Team Member Benton, KY

Receptionist - State Farm Agent Team Member

Full Time • Benton, KY
Responsive recruiter
Benefits:
  • Disability insurance
  • Life insurance
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development
ABOUT OUR AGENCY:
I opened our agency in 2016 and have grown it into a multi-million-dollar operation. Right now, we have two team members and are looking to add two or three more to help us continue that growth. Every day, our office closes from 11:30 to 12:30 for lunch — it’s our chance to reset, meet as a team when needed, and often enjoy lunch together. We’re also active in the community, especially around local sporting events, which is a big part of our identity.

The biggest perk we offer is our atmosphere. I believe that if you take care of people, they’ll take care of you. I keep flexibility, mental health, and family at the forefront because I know insurance isn’t a physically demanding job, but it’s mentally demanding. I grew up low income, worked my way up, and built everything through unmatched drive and dedication. We’re constantly involved with the school system, local sports, and our church. If there’s an opportunity to serve in a way that aligns with who we are, we’re there.

Our culture is built on trust, systems, and positivity. I want people who are coachable, can follow processes, and bring good energy into the office. People stay with us because they like and trust us — and we apply that same standard to how we work together. It’s a “big business in a small business feel,” where we care about each other and want the best for the team.

We do things the right way, even when it’s harder. In a world that often cuts corners, we stay true to our values. We’re a small-town agency with an open-door policy for our community, which creates both pride and opportunity. If you’re looking for a place where your work matters, where culture is built on trust and heart, this could be the perfect fit for you.

ROLE DESCRIPTION:
Richard Reed - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
 
RESPONSIBILITIES: 
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS: 
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.
Compensation: $40,000.00 - $60,000.00 per year




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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