Customer Service Representative - State Farm Agent Team Member
Full Time • Greenville, SC
Responsive recruiter
Replies within 24 hours
Benefits:
- License Reimbursement
- Hourly Plus Commission
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I’ve been with State Farm for more than 11 years and opened my agency in the fall of 2022. We have a small, close-knit team of four, all dedicated to helping our customers protect what matters most. As someone who grew up and went to school here in Greenville, I’m passionate about serving the community that shaped me. Our team stays active with local schools, churches, and small business groups, and we love giving back through community events and volunteer efforts.
Our culture is positive, collaborative, and driven. We work hard, laugh often, and value teamwork above all else. I’m looking for people who are coachable, dependable, and genuinely enjoy helping others.
I’ve been with State Farm for more than 11 years and opened my agency in the fall of 2022. We have a small, close-knit team of four, all dedicated to helping our customers protect what matters most. As someone who grew up and went to school here in Greenville, I’m passionate about serving the community that shaped me. Our team stays active with local schools, churches, and small business groups, and we love giving back through community events and volunteer efforts.
Our culture is positive, collaborative, and driven. We work hard, laugh often, and value teamwork above all else. I’m looking for people who are coachable, dependable, and genuinely enjoy helping others.
We offer a competitive base salary plus commission, paid time off, bonus opportunities, and ongoing professional development. We take time to celebrate wins, both big and small, and make sure each team member has the tools and support to grow personally and professionally.
What sets our agency apart is our focus on relationships — with our customers and each other. Here, your effort is noticed, your ideas matter, and your success is celebrated. We have clear goals, strong leadership, and an encouraging atmosphere that makes coming to work every day both meaningful and rewarding.
ROLE DESCRIPTION:
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Heath Satterfield - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $35,000.00 - $65,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Greenville, SC and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Join a fun and flexible workspace with a growing team