Customer Service Representative - State Farm Agent Team Member
Full Time • Holbrook, NY
Responsive recruiter
Replies within 24 hours
Benefits:
- Licensing paid by agency
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
At the Gregory Mehrhoff State Farm Agency, we’re more than just an insurance office — we’re a team committed to helping people protect what matters most.
We believe in teamwork, growth, and community. Our office culture is built on integrity, collaboration, and a genuine desire to serve others. Whether we’re helping someone choose the right auto coverage, protecting a family with life insurance, or supporting a small business, we take pride in guiding our clients with care and professionalism.
If you’re driven, people-focused, and eager to grow, we’d love to have you join our team and make a positive impact every day.
ROLE DESCRIPTION:
At the Gregory Mehrhoff State Farm Agency, we’re more than just an insurance office — we’re a team committed to helping people protect what matters most.
We believe in teamwork, growth, and community. Our office culture is built on integrity, collaboration, and a genuine desire to serve others. Whether we’re helping someone choose the right auto coverage, protecting a family with life insurance, or supporting a small business, we take pride in guiding our clients with care and professionalism.
If you’re driven, people-focused, and eager to grow, we’d love to have you join our team and make a positive impact every day.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Gregory Mehrhoff - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
- Bilingual Spanish preferred.
Compensation: $45,000.00 - $65,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Bellport, NY and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none