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Customer Relations Representative - State Farm Agent Team Member Hammond, LA

Customer Relations Representative - State Farm Agent Team Member

Full Time • Hammond, LA
Benefits:
  • Life insurance
  • Hiring bonus
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
ABOUT OUR AGENCY:
Doug has been a State Farm agent for 44 years, proudly continuing his family’s legacy since the agency first opened in 1960. As a second-generation agent, he has built a strong reputation for providing exceptional service across multiple parishes near Hammond, LA. His agency is growing rapidly, but at its core remains a close-knit, family-oriented workplace where team members are valued and supported.

We believe in taking care of our team, offering benefits such as life insurance, a 401k with matching after one year, a health insurance stipend, vacation and PTO, and accruing sick leave that can be banked up to 30 days. The agency also offers a competitive bonus program paid per pay period. If you’re looking for a rewarding career in an agency that feels like family, this is the place to be. 

SECOND GENERATION AGENCY SERVING THE GREATER HAMMOND MARKET SINCE 1963

Are you outgoing and customer-focused?  Do you enjoy working with the public?  If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you!  State Farm agents are entrepreneurs that market only State Farm Insurance and financial service products.  

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies.  Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.

Desired qualities include:
  • Ethical and Honest  
  • Must have applicable license or must obtain applicable licensing requirements.
  • Interest in marketing products and services based on customer needs.
  • Excellent communication skills - written, verbal and listening.
  • Excellent interpersonal skills
  • People-oriented
  • Organizational skills
  • Detail oriented
  • Proactive in problem solving.
  • Experience in a variety of computer applications, particularly Windows
  • Ability to work in a team environment.
Responsibilities:
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
Compensation: $30,000.00 - $60,000.00 per year




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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