Customer Service Representative - State Farm Agent Team Member
Full Time • Naperville - IL
Responsive recruiter
Replies within 24 hours
Benefits:
- Hiring bonus
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- 401(k)
- Dental insurance
- Free food & snacks
- Vision insurance
*Currently Seeking Bilingual Spanish Candidates*
ABOUT OUR AGENCY:
I’m currently in my sixth year as a State Farm agent, with a total of eight years of experience with the company. Before opening my agency, I worked for a State Farm agent in Springfield, and prior to that grew up in the car business — experiences that shaped my relationship-driven approach and appreciation for teamwork.
Our office is home to eight team members, and we truly operate like a small family. We prioritize training and development, believe strongly in promoting from within, and make time to connect through regular team lunches and outings. Community involvement is important to us, and we stay active through events such as Neighborhood Housing Services of Chicago’s Annual NeighborWorks Day.
We offer a competitive compensation structure and we reimburse licensing costs after 6 months of successful employment. Our benefits include medical, dental, and vision coverage, life insurance, PTO, paid holidays, and a 401k plan. This is a collaborative, growth-focused workplace where people are supported, developed, and genuinely valued — a great fit for someone who wants to grow their career while being part of a close-knit team that gives back.
ABOUT OUR AGENCY:
I’m currently in my sixth year as a State Farm agent, with a total of eight years of experience with the company. Before opening my agency, I worked for a State Farm agent in Springfield, and prior to that grew up in the car business — experiences that shaped my relationship-driven approach and appreciation for teamwork.
Our office is home to eight team members, and we truly operate like a small family. We prioritize training and development, believe strongly in promoting from within, and make time to connect through regular team lunches and outings. Community involvement is important to us, and we stay active through events such as Neighborhood Housing Services of Chicago’s Annual NeighborWorks Day.
We offer a competitive compensation structure and we reimburse licensing costs after 6 months of successful employment. Our benefits include medical, dental, and vision coverage, life insurance, PTO, paid holidays, and a 401k plan. This is a collaborative, growth-focused workplace where people are supported, developed, and genuinely valued — a great fit for someone who wants to grow their career while being part of a close-knit team that gives back.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with ANDREW WRIGHT - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
- Bilingual Spanish (required).
Compensation: $40,000.00 - $60,000.00 per year
We're Hiring!
We are a very busy office and are looking for our next great team member. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team is comprised of results-oriented individuals that are serious about their development. If you want to work in an environment that is fun, challenging, and rewarding, then ANDREW WRIGHT - State Farm Agent may be the right fit for you!
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- Our office is located in Naperville.
- We have 20 years of combined insurance experience in our office.
- Additional languages spoken: Spanish
Apply now and let us put you on the path to success.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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