Customer Service Representative - State Farm Agent Team Member
Full Time • Powell - OH
Responsive recruiter
Benefits:
- Health insurance stipend
- Simple IRA
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I’ve been honored to serve as a State Farm agent since 2013 and value myself on bringing a deep commitment to integrity, community, and exceptional customer service. Our agency is a close-knit team of six dedicated professionals, and together we’ve built one of the strongest reputations in the area. We are consistently ranked in the top 15% of State Farm agencies in Ohio — a reflection of our expertise, consistency, and the kindness and professionalism our customers experience every day.
Beyond the office, community involvement is important to me, and I’ve spent many years volunteering as a coach for girls’ travel softball teams and continue to mentor young female athletes who have gone on to compete at the collegiate level.
I’ve been honored to serve as a State Farm agent since 2013 and value myself on bringing a deep commitment to integrity, community, and exceptional customer service. Our agency is a close-knit team of six dedicated professionals, and together we’ve built one of the strongest reputations in the area. We are consistently ranked in the top 15% of State Farm agencies in Ohio — a reflection of our expertise, consistency, and the kindness and professionalism our customers experience every day.
Beyond the office, community involvement is important to me, and I’ve spent many years volunteering as a coach for girls’ travel softball teams and continue to mentor young female athletes who have gone on to compete at the collegiate level.
Our agency has earned multiple State Farm awards and recognitions, and we celebrate our achievements through incentive programs, team lunches, and office outings. We also offer a Simple IRA with employer match, a health insurance stipend, great work-life balance, and reimbursement for licensing costs.
For someone who values teamwork, service, and professional growth, this is the type of environment where you can truly thrive and make a meaningful impact.
ROLE DESCRIPTION:
For someone who values teamwork, service, and professional growth, this is the type of environment where you can truly thrive and make a meaningful impact.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Brian Davis - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensación: $40,000.00 - $60,000.00 per year
Are You Driven & Ambitious?
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. Our team works hard to reach our goals together as a team and have fun while we are doing it! We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- I have been a State Farm agent since 2013.
- I am a proud graduate of Wittenberg University.
- We have 20 years of combined insurance experience in our office.
- Our agency has received awards including: Ambassador Travel, Legion of Honor, Senior Vice President's Club, y New Agent Program Qualifier
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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