Account Associate - State Farm Agent Team Member
Conroe - TX
Account Associate - State Farm Agent Team Member
Full Time • Conroe - TX
Responsive recruiter
Replies within 24 hours
Benefits:
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
Position Overview:
We are seeking a customer-focused Account Associate to support daily agency operations and help drive growth through meaningful client interactions. This role blends front office support with customer engagement and product education.
Key Responsibilities:
We are seeking a customer-focused Account Associate to support daily agency operations and help drive growth through meaningful client interactions. This role blends front office support with customer engagement and product education.
Key Responsibilities:
- Greet clients and manage incoming calls, texts, and emails
- Provide excellent customer service and assist with basic service needs
- Initiate conversations with prospective and current customers
- Ask thoughtful, needs-based questions to understand customer situations
- Educate customers on available insurance and financial service products
- Support follow-up on quotes, renewals, and account reviews
- Assist with administrative tasks, data entry, and appointment scheduling
Qualifications:
- Strong communication and interpersonal skills
- Comfortable engaging in conversation and asking questions to understand needs
- Customer-focused with a proactive and positive approach
- Organized and able to multitask in a fast-paced environment
- Basic computer skills
Preferred (Not Required):
- Background in customer service, administrative support, or marketing
- Experience in insurance or financial services
- Active insurance license or willingness to obtain
- Bilingual Spanish preferred
Compensation: $15.00 - $18.00 per hour
Do you want a career and not just a job?
We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. Our team is comprised of results-oriented individuals that are serious about their development. If you want to work in an environment that is fun, challenging, and rewarding, then Matt Springer - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity. Come work with an energetic, fun team at Matt Springer - State Farm Agent!
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, and Health Insurance.
- Our office is located in Conroe On the I45 Feeder.
- Our office is open Monday-Friday 8:30-5:00 Closed Sat/Sun.
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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